5. Payment
Payment for deliveries inside the Federal Republic of Germany can be made either by "cash on delivery" or in advance by credit card or via bank transfer. For all deliveries outside the area of the Federal Republic of Germany payment has to be made in advance by credit card or bank transfer.

6. Terms of guarantee
Complaints owing to obviously defective or incomplete deliveries shall be made as soon as possible after reception of the goods, but no later than 14 days thereafter. Shortcomings, which are not immediately apparent, shall be brought to our attention without delay after their discovery. Neither party shall be authorized to invoice processing fees in this context.
No claims, especially claims for damages, shall be admissible apart from free replacement of goods or granting of a credit voucher.

7. Return of goods
In the event that shoes you have received are not the right size or not to your liking, you can return them to us in their original condition within 14 days using the enclosed return receipt (for deliveries inside Germany) or by standard mail. We do not refund any extra costs for express deliveries. If you would like a refund, please enclose your bank details. In the event of an exchange please provide us with all the necessary information (e.g. correct size, style etc.).
In case of hidden defects, legal stipulations shall apply. Goods, which were delivered on the basis of the buyer´s requests for special versions cannot be returned unless they demonstrate significant deviations in quality. The return of goods that are not in perfectly satisfactory condition will not be accepted.

8. Concluding terms and conditions
Place of performance and venue for all legal disputes, for all obligations arising from contractual agreements, is Berlin, Germany. This shall also apply for litigation involving bills of exchange, promissory notes, and checks, as well as for all summary proceedings for recovering debts. If individual terms or conditions herein are or become ineffective and/or void, this fact shall have no effect on the validity of the remaining terms or conditions. In such event, the invalid terms or conditions shall be replaced by new, legally valid, and operative terms or conditions, for the purpose of achieving to as great an extent as possible the original business intent.
These General Terms and conditions shall not affect the legal validity of a concluded agreement or contract. Insofar as not agreed to the contrary, the law of the Federal Republic of Germany shall apply.